[HCM] Area Restaurant Manager - Quản Lý Vùng

Pizza 4P‘s Ho Chi Minh, - Head Office (Managerial Level) Toàn thời gian

Consistent Customer Satisfaction (40%)  

• Role model of Omotenashi (Hospitality), especially when in a restaurant.

• Ensure a high level consistent service and food delivered to all restaurant’s customers

• Understand how customers are viewing your restaurants through scheduled visits and detailed analysis of P-score

• Work with RMs to identify and develop strategies to address opportunities

• Lead product and program rollouts with your RMs to ensure success

• Knowledge and understanding of our competitors‘ activities to anticipate trends and update higher management team.

Leadership and Operation (30%) 

• Ensure that each restaurant consistently delivers assigned targets

• Top-line orientation through operational focus, and correct operational procedures

• Ensure the highest health and safety standard and compliance with company policies and procedures

• Takes ownership, identifies, and determines Repairs & Maintenance issues and works with RM‘s to resolve issues 

• Contribute to maximizing P&L, cash management procedures, maintaining inventory, manage labor

• Ensure marketing plan are implemented at store level and region-wide

• Communicate effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business

• Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents

Coaching and Training (30%)

• Takes personal accountability in developing Restaurant management team to ensure proper training and development is received prior to promotion

• Holds RMs accountable for being 100% staffed at all levels - Team Members, Shift Leader and Assistant Managers

• Collaborates with all other leaders/managers to build know-how, share best practices and resources

• Builds a culture of recognition by celebrating the successes of our teams.

• Involved in new employee orientation where required and monitoring training processes to ensure quality training


• Bachelor degree in related field

• 5 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results

• English: Advanced level in speaking and writing

• Strong leadership and problem solving skills

• Being independent, proactive, patient, high responsibility and willing to work under high pressure

• Commit to the goals of leading restaurant team in order to expand company business.

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Lương: Thỏa thuận

Địa chỉ: Pizza 4P‘s Ho Chi Minh,

Phòng ban: Head Office (Managerial Level)

Hạn nộp hồ sơ: 16/01 — 28/02/2019